1. Booking your Holiday
a) Your contract in respect of your Tours is made witt El Salvador cital turisms (Company‘), registered in El Salvador and all bookings are subject to these terms and conditions.
b) All communications by the Company in relation to your holiday will be sent to the address stated on the booking form.
c) All bookings must be made through an authorised representative of the Company.
d) Your must tours paid in full at least 15 days before the departure date. If payment is not received by the due date, the Company reserves the right to cancel the Tours and retain the deposit.
f) If you book within 15 days of your departure date payment must be made in full at the time of booking.
g) All special requests, such as dietary requirements, should be noted on the booking form.
h) The Company will provide the service as set out and confirmed in writing.
2. Price Policy
a) The Companyis not responsible if your payment does not arrive within 15 days before your arrival, the tour would be canceled and you will be refunded with %50 .
3. Cancellation and Changes by the Company
a) No compensation will be payable for minor changes. Minor changes include minimal changes to departure and arrival times, changes to the type of aircraft used and restaurant and accommodation changes to a comparable or superior standard.
4. Cancellation and Changes by You
a) You may cancel your Tours at any time providing you notify the Company in writing. The following charges will be levied on any cancellation:
- 30 days or more 100% of Deposit
- 15 – 30 days 80% of Deposit
- 8 – 15 days 50% of Tour Cost
- 1 – 7 days 100% of Tour Cost
5. Our Responsibilities
a) The Company does not own or manage the aircraft, accommodation, restaurants and other facilities used in conjunction with the tours arranged. While the Company has exercised care in selecting providers of travel, accommodation, restaurants and other facilities, the Company have not had the opportunity to inspect and do not represent that such aircraft, accommodation, restaurants, and other facilities and services have been inspected.
6. Your Responsibilities
a) You are responsible for arranging your own travel insurance, though an appropriate policy
b) Each member of the party must have a valid passport, visas and all necessary documentation for the countries they are touring. The Company accept no responsibility for any delay or expense should your documents not be in order.
c) It is the responsibility of the person who signs the Booking Form to disclose any pre-existing medical conditions that members of their party may have.
Need help?
Contact us at {email} for questions related to refunds and returns.